top of page

FAQs

Häufig gestellte Fragen zu qomenius Nano and qomenius Ninety.
Sowie die passenden Antworten dazu

  • What kind of learning is qomenius designed for?
    We created qomenius for "discourse learning" in small groups - because this type of learning is not only extremely stimulating, but also particularly effective. In qomenius sessions, learning always takes place in conversation within a group of 4, 5 or 6 people. Learning sessions usually take place online, so that all group members are dialed into a web conferencing session with their computers. Alternatively, learning group members can also sit around a single table with their laptops - without using web conferencing.
  • In which languages can qomenius learning solutions be used?
    In principle, qomenius learning modules can be developed and used in any language. Currently, our catalog of learning modules includes content in six different languages, including English, German, Spanish, Portuguese, French, Korean. Learning modules in Japanese and Arabic are in preparation. Of course, for a session to work within a given small group, all participants in the group must speak a common language. Different languages can be used in different learning groups (Circles). In larger companies, it is quite normal that qomenius sessions will take place in at least two, often more different languages.
  • What is a Cycle, in the qomenius approach to learning?
    In the qomenius approach, joint learning takes place within 90-minute "sessions". We call a set of 4 or 5 sessions with different topics and content a "cycle" - i.e. a cycle of learning for a single group. So, within each Cycle, 4 or 5 different topics of a particular theme are worked on, e.g. "Change" or "The Project Team."
  • What is a “module”?
    A module is a learning document for conducting a single, 90-minute qomenius learning session. Each qomenius module has a different topic, which participants explore together in conversation – in discourse. In the module, learning content and didactics are merged - this is where content meets learning method, so to speak. Our learning catalog already includes dozens of modules. Eventually, there will be hundreds. Our clients can also produce modules with their own learning content, in principle, once they have qualified in the nuts and bolts of our method.
  • What is a Circle, in qomenius?
    A Circle is a small group of four to six people who learn together. In an organization there can be any number of Circles or small group learning.
  • Why do qomenius sessions last 90 minutes?
    The very short answer to this question is: 90 minutes is neither too short nor too long – for a small group of four to six people to get to the bottom of concepts, content and problems, in conversation with each other. The somewhat longer answer is: Ninety minutes allows a small group to first "warm up" to each other in a well-paced conversation, then to discuss a particular topic with good depth and enough time for arguments, and then finally to conclude the joint session, together. At the same time, 90 minutes is not "too long" a duration either: A 90-minute time slot is still relatively easy to find. You don't need to take a break within a period 90 minutes. But it is enough time to seriously deal with the content of a session and with each other. That's why it’s 90 minutes – not 60 or 120.
  • Why are learning groups in qomenius always sized 4, 5 or 6 people?
    Learning in a small group of four to six people fulfills a number of requirements that are important for stimulating, intensive and effective discourse learning. In a group of four, five, or six, everyone can have their say in each session. Such a learning group is diverse - but not too large. It is still small - there is already some "diversity." Such a small group still finds it relatively easy to schedule learning sessions together. Such a learning group can develop "high social density" and commitment with each other. In short, learning in small groups of four to six people is the most fun. By the way: Five people is probably the very best group size for qomenius Circles.
  • Do we need a facilitator to run qomenius sessions?
    No, there is no need for a facilitator. All qomenius modules are designed in such a way that the learning groups do not need a facilitator at all. Therefore, no participant needs to slip into a facilitator role. Our system takes care of the time-keeping, too. The learning groups quickly find a common and self-organized way of running the sessions together.
  • Can I test the qomenius learning platform?
    Sure. The easiest and fastest access is via our two Taster30 offers. Create an account, invite two to five colleagues and complete a short learning session of 30 minutes together. This will give you a pretty good idea of how qomenius learning sessions work. We also offer those seriously interested the opportunity to complete a selected “full” qomenius learning session of 90 minutes. We choose a suitable learning session in consultation with you and set it up for you. Get in touch with us.
  • What is the difference between qomenius Nano and qomenius Ninety?
    The focus of qomenius Nano and qomenius Ninety is different. With qomenius Nano, everything revolves around the individual team. In short, it's about team development. Each of our 10 Nanos to date offers a solution to a specific challenge in team work. qomenius Ninety, on the other hand, is all about organizations, organizational units, or larger groups within an organization that want to develop together. So qomenius Ninety is about development issues in larger groups or about "organizational development". By the way: A Cycle in Nano comprises four sessions, a Cycle in Ninety always comprises five sessions.
  • How many people can I conduct a Nano with?
    qomenius Nano learning sessions are designed for groups of 4 to 6 people. This group size ensures lively interaction through different perspectives as well as a personal atmosphere among the small group.
  • Why are the texts read aloud during qomenius sessions?
    Reading aloud is an old and very established cultural technique that ensures that the group gets in sync and finds a common pace of interacting and learning. Reading aloud increases the intensity of the absorption of content: Through hearing and seeing, the receptivity among the participants is strengthened. And simultaneity is created in the group, which promotes joint focus during the 90-minute sessions.
  • Can qomenius learning sessions also be used for events?
    Yes, that is possible. We call these formats qomenius Pop-up. This format requires appropriate preparation to ensure that the 90-minute qomenius session can be embedded in a virtual event most effectively. We are happy to assist you with this.
  • Do companies get protected areas to administer their qomenius learning offers themselves?
    Yes, in a corporate account, one or more administrators can administer the acquired qomenius learning offers themselves.
  • Is it possible to conduct qomenius learning sessions in presence – in a room together, instead of online?
    Yes, this is possible. In cases where all learners are in one place, it is advisable to conduct the learning sessions with laptops around a joint table. In these cases, the video conferencing can be dispensed with. Apart from this, qomenius learning sessions around a table are run in exactly the same way as in the virtual form with video conferencing.
  • Are the sessions or modules in a cycle all the same?
    No, every session or module in a cycle is on a different topic. In a Cycle, a learning group never repeats the same session. A Cycle consists of five sessions in qomenius Ninety and four sessions in qomenius Nano. This means that there are always five or four different topics discussed during a Cycle of learning. In each 90-minute session of a Cycle, a different topic is covered – a new learning module is worked through together.
  • What are qomenius Pop-ups?
    Pop-ups are a variant of qomenius Ninety. Instead of a cycle of five sessions, the Pop-up format usually features just one qomenius session, run by many small groups in parallel, as part of an event – with maybe 50, maybe 100 or 1000 small group sessions running in parallel, with all small groups working through the same set of content. The Pop-up format is suitable for events with hundreds or thousands of learners-participants – assuming that they are supposed to reflect and work on a particular topic at the same time. A full Pop-up event, which includes a short introduction, a single 90-minute qomenius session, and a large-group debriefing, will take between two and a half hours and three hours.
  • What is the difference between the learning offered by qomenius and learning platforms such as Udemy or LinkedIn Learning?
    At qomenius, participant learning always takes place in live sessions and within small groups of four to six people. This means that participants do not study or "cram" content individually. Instead, a small group of people discuss the content together, in live discourse, i.e., in dialog with one another. This is no small difference. It has significant implications for the so-called "instructional design", for the type of interventions used in qomenius, and generally for the preparation of content. Due to the unique didactics or learning method, the learning experience in qomenius is very lively, intensive and highly "social". To make this work, the learning content in qomenius is always carefully curated and arranged in a way that each 90-minute learning session "rocks" for each learning group. Unlike learning platforms like Udemy and LinkedIn Learning, qomenius is explicitly not designed for individual studying, but for small-group learning.
  • It seems I cannot order qomenius products through the web shop from my location or country. Why is that?
    The reason why we cannot serve all countries via our online store is exclusively fiscal. Through the web shop, we serve all countries of the European Union, countries that work with the reverse charge procedure, or in which digital services are tax-exempt. If you cannot order through the online store, just send us a message. In many cases we will find another way to deliver to you.
  • Why is it possible to purchase qomenius Nano offerings (for team development) via the qomenius web shop, but not other qomenius offerings such as Ninety?
    qomenius Nano offerings are designed for teams. They can be used autonomously by teams for their own team development. The web shop is a helpful way through which get started with learning in a simple and easy way. Other qomenius offers, on the other hand, need a well-prepared setting, and authorization, in order to address the topics involved. This kind of setting requires some preparation, which our web shop cannot cover.
  • Can clients also create their own learning content and make it usable on the qomenius platform?
    That is possible. However, the best way to do this is to have the appropriate user-related instructional design qualification. We offer this kind of qualification in-house. Alternatively, forms of co-creation have proven effective: Here, the needed learning content is turned into qomenius learning modules by clients, through appropriate guidance and support from us.
  • What kind of learning content is covered in qomenius sessions?
    The qomenius approach to learning is particularly suitable for all those contents aren’t just about "wrong or right", but which require discourse, group discussion, interpretation, classification, interpretation and agreement. In other words, the qomenius approach is particularly well suited to complex content that requires socialization.
  • I have specific requirements with regards to the content I want to use with qomenius learning. Can I get customized solutions for this?
    Yes. For one, we can develop special, customized modules for individual customers. We also offer qualifications that enable clients to develop their own qomenius learning modules - usually in combination with a license model. Ultimately, the qomenius offering ranges from standard products like qomenius Nano to distinctly customized solutions.
  • Does qomenius offer the option of co-creating learning sessions?
    Yes, this is possible. In cases where a given and well-prepared content is already available, it is possible to turn it into qomenius learning sessions in a didactically meaningful way, usually in close cooperation with us. Corporate clients who would like to turn their own content into qomenius learning sessions can receive support on request. The specific form of co-creation and who performs what roles depends on the individual case. Based on prior clarification, qomenius will be happy to submit individual proposal to. Experience shows that this kind of approach is worthwhile for medium to large use cases.
  • How does qomenius develop its learning content? What criteria are used to select learning content and concepts?
    qomenius was created to provide a simple and usable framework for content that requires joint exchange within the group, a.k.a. conversation. All learning content that requires exploration through discussion, exchange of different perspectives, skills and experience is suitable for qomenius. All learning sessions refer to the specific work contexts of participants and are thus both relevant and practical.
  • Do videos play a major role in the qomenius approach to learning?
    No, in qomenius modules videos are used rather rarely and only very selectively. In qomenius learning sessions, the focus is on the participants' conversations.
  • I have purchased several Nanos. At what moment do I have to choose a language?
    The language of the purchased Cycles can be selected in the Cycle Administration of the qomenius account. It is not necessary to specify the language before the purchase is completed.
  • I have bought a Nano, or a Ninety Cycle. What happens now?
    After the purchase you will receive an e-mail from us. In this email you will receive all necessary information to create a user account on the qomenius platform. In this account you will find the Nanos or Cycles you purchased. You can then administer the cycle yourself comfortably in your account – including inviting your "fellow learners", setting your group name as well as date and time of your first learning session.
  • How much time should pass between two consecutive qomenius learning sessions?
    The Circles, or learning groups are free in choosing the timing of their sessions, in principle. Generally speaking, there should be breaks between sessions. This means that groups that wish to be very fast could do up to two sessions a day. On the other hand, the interval between sessions should not be longer than two weeks, otherwise the flow between participants will be interrupted. For most learning groups, “one learning session per work week” has proven to be pretty effective.
  • What equipment do participants need to run qomenius learning sessions?
    Each learner who wants to participate in qomenius sessions needs access to a laptop or computer with a screen that should be at least 13 inches big, as well as working access to the Internet. In addition, some sessions require pen and paper for taking notes. That's all.
  • I need help with the administration of my Nano/Cycle. Who can help me?
    You can check our FAQs first – maybe you will find your answer there. You can of course also contact our support at any time. You can reach us by mail to: support@qomenius.com.
  • How do I reach the technical support?
    You can reach our technical support by mail to support@qomenius.com.
  • I can't log in to the platform. Who can I contact?
    Please check first if your username and password are correct. If you have forgotten your password, you can change it yourself at https://www.qomenius.app/password-reset?lang=en. If you still have problems logging in, please contact our support.
  • We have to postpone our session. How can we do this in the system?
    Cycle administrators can change session dates – as long as the session has not started yet. To do this, select the respective cycle in the qomenius account and click on "Configure Cycle". To change the scheduled time, click on the "Time" icon in the "Scheduled for" column.
  • How can I restart a session?
    Once a session has been started (the Start Session button has been clicked), it runs until the end. It cannot be restarted. If it is still necessary to restart a session, for some reason, then please contact our support.
  • I accidentally deleted my session invitation. What to do now?
    You can ask your Cycle administrator or a fellow learner in your group for the session link. Cycle administrators can find the links to all sessions in a Cycle in their account. All participants use the same session link.
  • I didn't get a session invitation. What do I do now?
    You can ask your Cycle administrator or a fellow learner in your group for the session link. Cycle administrators can find the links to all sessions in a Cycle in their account. All participants use the same session link.
  • Which browsers can be used for qomenius?
    qomenius can be used with all current browsers. We test Firefox, Chrome, Edge and Safari.
  • Which devices can I use to participate in a qomenius learning session?
    Basically, all devices on which a modern web browser is installed can work. However, you should make sure to use a monitor that is not too small – which is why using your smart phone will not work. In addition to the qomenius app, you should be able to see all participants in your video conferencing solution on the screen, at the same time.
  • Can qomenius learning offers also run on company-owned servers?
    qomenius learning offers can only be operated and used on the cloud infrastructure operated by qomenius, in accordance with European data protection standards.
  • I have not received the mail with the learning results (pdf) – what can I do?
    The Cycle administrator can request the learning outcomes for participants. Participants will then receive a time-limited download link to download the pdf.
  • My internet connection was interrupted during a learning session and I dropped out of the session. What can I do?
    Go back to the same web address (session link) once the internet connection is restored. You can then "rejoin" the qomenius session and the group that continued the session, at the point where they arrived until then.
  • Can a running session be interrupted and continued later?
    No, interrupting a running session is not possible. Learning with qomenius is based on collaborative thinking, discourse and discussion. Interrupting the session would destroy the social dynamic and the learning. Therefore, the group should organize itself in such a way that during the session all disruptions are avoided if possible.
  • Are there additional supervision offers from qomenius?
    For all learning projects with qomenius, supervision can be provided at the client’s request. This support can be provided from the beginning of a project, or on a short-term basis, or on a case-by-case basis. Supervision is an additional service for which we are happy to make an individual proposal.
  • Is it possible to receive additional individual, in-depth coaching during or after Nanos/Cycles?
    Yes, this is possible. We have experienced coaches in our team who can support individual learning groups, as well as entire learning initiatives – with additional coaching upon request.
  • Is it possible to receive content/subject/didactic/technical training to create learning sessions ourselves?
    Yes, we offer qualifications in this area. These instructional design qualifications are offered in-house for our clients, exclusively. During the qualification, participants learn to develop the first modules themselves.
  • I would like to receive an individual proposal.
    With pleasure. Contact us and let us clarify your individual requirements. On this basis we will be happy to put together you a specific proposal for you.
  • Which methods of payment does the web shop accept?
    In our web shop payments with credit card, Paypal, Apple-Pay, Giropay and bank transfer are possible.
  • How do I receive my invoice?
    Invoices are sent electronically to the billing address stored in the user account.
  • How many Nanos can I purchase through the web shop?
    We have limited the order quantity of qomenius Nanos in our store to 10. You can place multiple orders, of course. However, we recommend that you contact us directly if you have a larger undertaking in mind with qomenius. We will be happy to put together an individual proposal and to also clarify specific needs with you.
  • Can I also place orders without using the web shop?
    Sure, this is possible at any time. Please contact us at any time. The purpose of the web shop is to provide users with easy administrative access to our qomenius Nano offers in particular. For other offers such as qomenius Ninety or qomenius Pop-ups you will have to contact us anyway.
  • Who gets charged sales tax?
    qomenius is obliged to comply with local tax laws. Depending on the tax regulations of the recipient country, a tax may be charged at the time of purchase. The prices shown are net prices. Clients with a billing address in Germany are generally subject to sales tax. An exception is made for clients within the EU with a valid VAT ID number. In this case, no VAT is charged, but the client must pay the corresponding VAT in the country in which he is registered via reverse charge procedure. The same also applies to corporate customers with an invoice address in a third country where the reverse charge rule applies.
  • What is a VAT identification number (VAT ID)?
    The VAT identification number (VAT ID) is an independent number that companies can apply for in addition to their tax number or tax ID. The VAT ID number can be used to clearly identify any company within the European Union (EU).
  • How can I enter my VAT ID number?
    The VAT ID can be entered in the check-out area of the payment process.
  • What happens if I, as a client within the EU, do not have a VAT ID number?
    If no valid VAT ID is entered during check-out, we are obliged to charge the VAT valid in the respective country.
  • What happens if I forget to enter my VAT ID number?
    If you do not enter a valid VAT ID number when checking out, we are obliged to charge the VAT valid in the respective country. If in exceptional cases a subsequent correction is required, please contact us at invoice@qomenius.com.
  • How can I prove my status as a company, for the purpose of VAT exemption ("reverse charge")?
    Business customers located within the EU can prove their status as a company by entering a valid VAT ID number. Business customers located in a third country should prove their status by entering a number that uniquely identifies the business such as UID, CRN, BRN, CN.
  • What can I do if I get an error message when registering with the store?
    Please contact our support directly.
  • I have questions about my invoice. Who can I contact?
    Our accounting department will be happy to answer your questions about your invoice at invoice@qomenius.com.
  • Can I delete the learning outcomes we have created ourselves?
    Yes, the cycle administrator can delete the learning outcomes documented in the pdf files of a cycle at any time.
  • When are the documented learning outcomes deleted?
    12 months after the last session of a Cycle has ended, all learning outcomes are automatically deleted from the qomenius platform.
  • Who has access to the learning outcomes (PDF) of the learning groups?
    The learning outcomes, which are documented per learning session in a pdf, can only be viewed or retrieved by the participants.
  • How can I register for your newsletter?
    Simply fill out the small form here - you're in and we'll keep you up to date with our news! qomenius.com/#subscribe
  • How can I get in touch?
    We look forward to hearing from you. We will usually respond to you personally within 24 hours. Click here for the contact form: qomenius.com/about-us#contact. Alternatively, you can also send us a normal email – to contact@qomenius.com
bottom of page